Frequently asked questions

Everything buyers ask about the bamboo sheet set - fabric, sizing, care and how this site works. Anything missing? Ask us directly.

Is this the official Hotel Sheets Direct website?

This site is maintained by an official representative of the Hotel Sheets Direct brand, and its one job is helping you pick the right size and color of the bamboo sheet set. Purchases themselves happen on the official listings at our retail partner - every "View deal" button leads straight to the exact size and color you were reading about.

What are these sheets actually made of?

100% viscose derived from bamboo, with no cotton or polyester blended in, woven to a 144 GSM weight. In hand that translates to a heavy, silky drape with a satin-like sheen. The fabric is OEKO-TEX STANDARD 100 certified, which means every component has been independently tested against a list of over 1,000 harmful substances.

Which size should I order?

Match the mattress, not the bed frame: twin is 39 x 75 inches, twin XL adds five inches of length for dorm beds, full is 54 x 75, queen is 60 x 80, king is 76 x 80 and California king is 72 x 84. If your mattress is thicker than average, the all-around elastic fitted sheet handles depths up to 16 inches in every size. The full walkthrough lives on the size chart page.

Do bamboo sheets really sleep cooler than cotton?

Viscose from bamboo wicks moisture and releases heat faster than most cotton weaves, which is why hot sleepers dominate the review pool for this set. It is thermoregulating rather than simply "cold": cool against summer skin, but not clammy in winter. No sheet repeals physics, but the difference on a warm night is the reason this fabric family exists.

How do I wash them?

Machine wash cold on a gentle cycle and tumble dry low - then take them out promptly, because like every viscose fabric they will hold wrinkles if left crumpled in the dryer. Skip bleach and high heat. Washed this way, the weave is tear-resistant and anti-pilling by design, and buyers routinely report sets going strong after years of weekly washing.

Can I order directly from this site?

No - nothing here has a cart or checkout, and we never handle payment. Every "View deal" button opens the official listing for that exact size and color at our retail partner, which owns the live price, delivery and returns. The buttons carry an affiliate tag: qualifying purchases earn us a commission at zero extra cost to you.

Why does the twin set have 3 pieces and the queen 4?

Twin and twin XL beds are single-sleeper beds, so those sets ship with one pillowcase alongside the flat and fitted sheets. Full, queen, king and California king are made for two pillows, so the set grows to four pieces. The count is printed on every size page here, next to the mattress dimensions.

Will the fitted sheet stay on a thick mattress?

The fitted sheet carries elastic around the entire perimeter, not just the corners, and is cut for mattresses up to 16 inches deep. That covers pillow-top mattresses, most memory foam and hybrid builds, and mattresses wearing a topper. On a standard-depth mattress the extra fabric tucks under rather than ballooning loose.

Do all colors cost the same?

Almost. Within one size, most colors share one price, but the retailer prices each size-color combination separately, so a shade occasionally runs a couple of dollars higher or lower - and sometimes a color drops well below the rest on a discount. Every price on this site is shown per color, taken from its own official listing.

Where do I ask about my order, delivery or a return?

At the retailer where the purchase was completed - every transaction happens on the official listing, never here. Your order history there includes tracking, returns and product support. We hold no order data and cannot look anything up, but questions about sizes and colors are always welcome at our contact address.